Bob Droppleman started working at Arbor Research when it was just getting started in 1997. In addition to serving as the IT network manager and the security officer for the organization, Bob’s collegial spirit and desire to share his deep knowledge sets the tone for the entire organization.

Often, Bob hires staff for the IT department who have experience in IT operations. In terms of professional growth, Bob supports his staff and promotes from within. Bob notes, “If someone shows interest in learning about an IT issue or concept, I encourage that, and we’ll try to find a way to use it. If you’re interested in what you’re doing, you’re much more likely to be engaged.”

Supporting professional growth within the department has helped Bob meet growing IT security needs. Research projects require IT staff who can identify risks to the system and mitigate those risks. Most members of the team don’t have security experience when they join, but Bob makes sure that those with an interest are trained in security and assigned challenging work.

As Arbor Research has grown and technology has changed over the years, the work of the IT department has evolved, as well. Bob enjoys the changing nature of the work, and stays with Arbor Research because he knows the work is meaningful. “We are here to improve patient lives and improve patient outcomes, and that is the focus of the organization. That is a big motivator for me. So when I’m stuck with a big problem, I think, ‘this is not in aid of some short-term goal, this is in aid of keeping our research going – and that research actually helps people.’”

 

 

Zach is a health care research programmer who works in SAS and SQL to develop standard analytic files for several different projects. His work allows him to collaborate with staff across the organization to provide data for research.

“As an organization, we’re very personable and we like to work in teams. Speaking for myself, I get more satisfaction from reaching goals as a groupsays Zach. The positive atmosphere at Arbor Research, where people can work together to accomplish meaningful health care research, is a key reason Zach enjoys his work here.

The job of a programmer is rewarding, and there are opportunities for advancement. Arbor Research employs a large staff of experts who are always willing to share their knowledge. Staff are challenged to learn new skills and take on advanced work. Zach notes, "Anybody can find their own fit here. Our managers enjoy bringing in someone who’s enthusiastic and has ambition.”

Zach would recommend Arbor Research to programmers like himself:

“Working at Arbor Research has exceeded my expectations – for the quality of work we’re doing and for the flexibility the company offers. I tell other people about it and they can’t believe it. They say ‘wow – I did not know this type of organization existed.’ And I didn’t either until I got here. The people are great – that’s the best part.”